Shipping Policy

Want to know where we ship to? Have questions about your tracking? You might find what you are looking for below.

Contents
Shipping costs Order tracking VAT & Duties Order fulfilment Countries we ship to

Shipping costs

UK

Standard 3-5 days - £4

UK Express 1-2 day - £5

Orders over £50 - Free

Ireland

Ireland Express 3-5 days - £5

Orders over £100 - Free

Europe

Europe Express 3-5 day - £30

Orders over £100 - Free

International

International Express 3-5 day - £30

Orders over £100 - Free

*For parts of the EU we have established links with alternative carriers who are experts in local deliveries so you may see alternative carrier names on your tracking. Delivery times remain in line with DPD Classic service.

Order tracking

Once your order has been shipped, we will email you a tracking link so you can follow the status of your shipment.

Please note we are not able to ship to PO Box addresses.

Vat & Duties

VAT rules vary from country to country; the price shown is dependent on the country you are ordering from. 

Orders equal to or under €150, VAT will be charged at checkout and not on arrival into your chosen country. The VAT rate is dependent on the EU member state you are residing in, we encourage you to check this via the European Commission website.


If your order exceeds the value of €150, VAT and import duties will be charged upon importation into your country, by your chosen carrier. These charges are subject to the EU member state where the goods are being imported and out of our control.

Order fulfilment

So that we can get your order to you as quickly as possible, our warehouse is shipping orders in real time. This means that once our warehouse has begun processing your order, your tracking information will be sent through imminently. We will not be holding orders for a period of time post sale launch, therefore if your order has shipped, we are unable to cancel it at this time. Should you wish to still return it, please check out our refund policy to see if you are eligible for a return.

Carrier/customs charges will be communicated to you by your selected carrier. The speed in which this payment is made may impact your delivery. Charges will be communicated to you by your carrier and are outside of CH Shopfloor’s control.

Orders are sent with a tracking link and require a signature at point of delivery. Please consider this when selecting a delivery address/location.

Countries we ship to

*We cannot ship 'The Summer Glow Edit' Kit to Australia, Japan & New Zealand.

**We cannot ship The Travel Kit to the USA.

Australia*, Austria, Bahrain, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hong Kong SAR, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Japan*, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Montenegro, New Zealand*, North Macedonia, Norway, Poland, Portugal, Qatar, Romania, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Africa, Sweden, Switzerland, Thailand, Ukraine, United Arab Emirates, United Kingdom, United States**, Vatican City